Wearable tech needs to be sustainable, too @Fitbit

A package arrived today – a replacement wristband for the Fitbit Flex. This is the second replacement, which does not say much for the durability of the Flex, purchased in mid-July this year.

Shipping took its time: Fitbit confirmed that they’d send a replacement on November 26, and it arrived today.  That’s three weeks and a day (which unfortunately does not look good if you’re hoping for last-minute delivery of a Fitbit Christmas gift purchased online).

packaging_gone_mad

Underlining that if #wearabletech is going to be successful long term, it should also be sustainable, here is the box that the band came in – measuring 26cm x 20cm x 15cm!

By my reckoning, Fitbit could have packed in around around 20  “FlexTM Accessory Wristband”s – and probably should have done, since then I’d be sure to have enough to last the first year’s warranty.

/WTW

3 Responses to Wearable tech needs to be sustainable, too @Fitbit

  1. […] about problems with the actual silicon wristband for the Fitbit Flex, as documented here and here by WTW, Benoit was keen to reassure the audience that quality issues were few, and isolated. He […]

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  3. […] their storytelling sometimes isn’t fully thought through. There are plenty of posts on this blog if you are craving […]

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